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Privacy Policy

 

Last Updated: 01-10-2024

This privacy policy ("Policy") explains how we collect, use, and protect your personal information when you visit our Website or use our services. By using our Website, you agree to the collection and use of information in accordance with this Policy.

 

1. Information We Collect

We collect several types of information to provide and improve our services to you:

 

a. Personal Information

When you book an appointment or contact us via our Website, we may collect the following personal information:

Name

Email address

Phone number

Payment information (if applicable)

Appointment details (service booked, preferred stylist, etc.)

 

b. Non-Personal Information

We may also collect non-personal information about your use of the Website, such as:

Browser type

IP address

Pages visited on our Website

Time and date of your visit

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2. How We Use Your Information

We use the collected information to:

Provide and maintain our services

Process bookings and manage appointments

Respond to inquiries or customer service requests

Send marketing communications and promotional offers (with your consent)

Improve our Website and services

Comply with legal requirements

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share information with third-party service providers who help us operate our business (e.g., payment processors, marketing platforms, booking systems).

Legal Obligations: We may disclose your information to comply with legal obligations or to protect our rights, safety, or the rights of others.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

 

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve your experience and gather information about how visitors use our Website. Cookies are small data files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Website may not function properly.

 

5. Data Security

We are committed to ensuring the security of your personal information. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

 

6. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to your personal information

Request the deletion of your personal information (where legally permissible)

Opt-out of receiving marketing communications from us

To exercise these rights, please contact us

 

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through links on our Website.

 

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

 

Set in Stone

Unit 1 Trentham Lakes District Centre

Stanley Matthews Way

Stoke on Trent

ST4 8AD

01782646727

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